Head of Customer Care & Quality Assurance

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Barratt Developments plc in Northampton is seeking a Customer Care professional to ensure home buyers receive top-notch assistance after purchasing their homes. This role involves managing the Customer Care team and collaborating with various departments to minimize customer issues and enhance overall satisfaction.

The ideal candidate should have experience in customer care management, strong analytical skills, and the ability to handle multiple tasks effectively. Barratt offers a hybrid work culture and competitive benefits, including private medical cover and a bonus scheme.

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