About MATIERE PREMIERE
MATIERE PREMIERE fragrances are built around an overdose of a single natural ingredient.
Co-founded by Aurélien Guichard, the Maison blends tradition and modernity, revealing the pure texture and most beautiful facets of each raw material through refined, contemporary compositions.
Excellence in quality guides every step, from the careful selection of the finest natural ingredients to sustainable and ethical sourcing worldwide.
Your Mission
As Assistant Store Manager, you will support the Store Manager in driving boutique performance, leading the team, and delivering an exceptional client experience. You will play a key role in ensuring the smooth day-to-day operations of the boutique while acting as a true ambassador of the House.
Business Development & Client Experience
- Support the achievement of sales targets and KPIs.
- Deliver an elevated and personalised client experience aligned with the House standards.
- Build and maintain strong relationships with local and international clients.
- Support CRM and clienteling initiatives to strengthen customer loyalty.
- Assist with in-store activations and events.
- Monitor boutique performance and contribute to action plans to maximise results.
Team Support & Leadership
- Support, motivate, and coach the Fragrance Sales Advisors on the shop floor.
- Lead by example and foster a positive and collaborative team spirit.
- Assist with onboarding and training new team members.
- Ensure the team embodies the values, image, and service standards of the House.
Operational & Brand Excellence
- Ensure the boutique consistently meets Retail Excellence standards.
- Support daily operations including stock management, scheduling, reporting, and internal communication.
- Ensure product presentation and visual merchandising guidelines are respected.
- Help maintain grooming and operational standards in line with company policies.
- Act as Manager on Duty in the absence of the Store Manager when required.
Profile
- Previous experience (2–4 years) in luxury retail, ideally in fragrance, beauty, fashion, or hospitality.
- First experience in team supervision or a senior sales advisor role is a plus.
- Strong customer service and sales skills with attention to detail.
- Positive attitude, team spirit, and strong organisational skills.
- Fluent in English; another language is a plus.
- Passion for fragrance, luxury, and storytelling.
- Comfortable with retail tools and reporting.
What We Offer
- A stimulating and elegant environment within a fast-growing luxury fragrance Maison.
- Continuous training and career development opportunities.
- The opportunity to contribute to the success and growth of our London boutique.
About MATIERE PREMIERE
MATIERE PREMIERE fragrances are built around an overdose of a single natural ingredient.
Co-founded by Aurélien Guichard, the Maison blends tradition and modernity, revealing the pure texture and most beautiful facets of each raw material through refined, contemporary compositions.
Excellence in quality guides every step, from the careful selection of the finest natural ingredients to sustainable and ethical sourcing worldwide.
Your Mission
As Assistant Store Manager, you will support the Store Manager in driving boutique performance, leading the team, and delivering an exceptional client experience. You will play a key role in ensuring the smooth day-to-day operations of the boutique while acting as a true ambassador of the House.
Business Development & Client Experience
- Support the achievement of sales targets and KPIs.
- Deliver an elevated and personalised client experience aligned with the House standards.
- Build and maintain strong relationships with local and international clients.
- Support CRM and clienteling initiatives to strengthen customer loyalty.
- Assist with in-store activations and events.
- Monitor boutique performance and contribute to action plans to maximise results.
Team Support & Leadership
- Support, motivate, and coach the Fragrance Sales Advisors on the shop floor.
- Lead by example and foster a positive and collaborative team spirit.
- Assist with onboarding and training new team members.
- Ensure the team embodies the values, image, and service standards of the House.
Operational & Brand Excellence
- Ensure the boutique consistently meets Retail Excellence standards.
- Support daily operations including stock management, scheduling, reporting, and internal communication.
- Ensure product presentation and visual merchandising guidelines are respected.
- Help maintain grooming and operational standards in line with company policies.
- Act as Manager on Duty in the absence of the Store Manager when required.
Profile
- Previous experience (2–4 years) in luxury retail, ideally in fragrance, beauty, fashion, or hospitality.
- First experience in team supervision or a senior sales advisor role is a plus.
- Strong customer service and sales skills with attention to detail.
- Positive attitude, team spirit, and strong organisational skills.
- Fluent in English; another language is a plus.
- Passion for fragrance, luxury, and storytelling.
- Comfortable with retail tools and reporting.
What We Offer
- A stimulating and elegant environment within a fast-growing luxury fragrance Maison.
- Continuous training and career development opportunities.
- The opportunity to contribute to the success and growth of our London boutique.
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