VP, Service Design & Customer Experience Strategy

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hackajob is actively seeking a Vice President of Service Design to join their team in Greater London. In this role, you will lead cross-functional teams to deliver excellence in service design and enhance customer experiences within a leading financial institution.

The position requires advanced knowledge of service design principles and a proven record of working on end-to-end customer experiences. You will craft innovative solutions and optimize service delivery processes across various platforms.

#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “hackajob”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__437893035__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }
Company: hackajob
Apply for the VP, Service Design & Customer Experience Strategy
Location: London
Job Description:

hackajob is actively seeking a Vice President of Service Design to join their team in Greater London. In this role, you will lead cross-functional teams to deliver excellence in service design and enhance customer experiences within a leading financial institution.

The position requires advanced knowledge of service design principles and a proven record of working on end-to-end customer experiences. You will craft innovative solutions and optimize service delivery processes across various platforms.

#J-18808-Ljbffr…

Posted: May 20th, 2026