People & Culture Manager

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “People & Culture Manager”, “description”: “Job Description We are seeking a People & Culture Manager who will work closely with Centres of Excellence to embed people solutions into the business and support structured projects and change initiatives. This includes managing the annual performance cycle, delivering centrally led programmes, and translating strategic initiatives into actionable people solutions that enhance employee experience, performance, and organisational effectiveness. Key Responsibilities Provide expert guidance to managers on policies and procedures, coaching fair and consistent decision-making that minimises organisational risk. Lead employee relations case management across designated business areas, ensuring timely, professional resolution of issues. Support and guide managers through grievance and disciplinary processes, ensuring integrity, fairness, and compliance with employment law and company policy. Support restructuring initiatives, aligning people strategies with business needs while ensuring legal compliance. Collaborate with Centres of Excellence to deliver TUPE activities, supporting smooth workforce transitions. Build positive, professional relationships with union representatives and employee groups in partnership with the Employee Relations CoE. Drive adoption of People & Culture programmes, including performance, reward, and engagement initiatives aligned to business objectives. Coach and support managers and employees to drive improved performance and professional development. Professional and Personal Competencies/Qualifications Demonstrable experience managing a broad range of People & Culture activities, including employee relations, change management, and policy implementation. In-depth knowledge of UK employment legislation. Proven experience supporting organisational change, including restructures and TUPE transfers, with effective union engagement and a people-focused approach. Strong capability in assessing complex workplace issues and facilitating constructive dialogue to achieve fair, balanced outcomes. Experience designing, implementing, and embedding People & Culture initiatives. Must hold a full UK driving licence, as travel is required. Additional Information Location: London – covering education sites across Barnet, Ealing, Essex, Southwark, Slough and West Sussex. Travel: Flexible travel required, visiting schools within designated areas as needed. Working pattern: Working from home when not travelling. Package: Car or car allowance provided (band 4). The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,  #aplacetobeyou,  #facilitiesmanagement  ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.”, “datePosted”: “2026-05-21”, “hiringOrganization”: { “@type”: “Organization”, “name”: “ISS”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__438446511__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }