Facilitation and Administration Service Lead

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Job Description

We're seeking an experienced Service Lead to manage and optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment.

Key Responsibilities

• Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs
• Own governance frameworks, reporting cycles, and senior stakeholder engagement
• Manage and ma…

ZIPC1_UKTJ

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