General Manager

Company: The Duchess of Kensington
Apply for the General Manager
Location: London
Job Description:

General Manager – Award Winning Pub, Bar and Restaurant Group – Quality – London

Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.

The Duchess of Kensington is an elegant pub located in the heart of Kensington, a stone’s throw from the Royal Albert Hall.Offering a menu of elevated pub classics, strong passing trade and the draw of a nearby landmarks, expect a fast-paced all-day trade with a high food mix giving way to wet led evening in Kensington’s newest and most stylish pub.

The Role

  • As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business.
  • Being business savvy and demonstrating great commercial acumen is a must.
  • Your team will look up to you, it’s essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
  • You have impeccable floor, bar and late night experience knowledge as well as late night experience.
  • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we looking for:

  • Wear your heart on your sleeve, take ownership, be bold and run the business as if it’s your own
  • Be cool, calm and collected, manage pressure with ease, nothing can phase you
  • You’re not precious. We leave our egos at the door and help get sh*t done
  • Must have minimum 2 years’ experience as a general manager depending on the property being looked at
  • Solid communication and organisational skills, be approachable
  • Superb customer & floor service skills
  • Excellent all-round business knowledge from financials to customer satisfaction
  • An entrepreneurial flare
  • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
  • Personal License holder beneficial

What’s in it for me:

  • A competitive salary & bonus scheme
  • Training and development
  • Career progression and promotion opportunities with regular new openings around the corner
  • Get out and about, you automatically get discounts across all our pubs, bars and restaurants
  • The opportunity to make strategic decisions within your business – take ownership and Be Fearless
  • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
  • 28 days holiday
  • Goes without saying, but we’ll feed you during your shift
  • Employee Assistance Programme (EAP)
  • Good people know good people – an awesome referral scheme
  • Birthdays are for celebrating, so have the day off on us
  • Cycle to work scheme

Interested in hearing more, get in touch so we can arrange to meet up and show you around.

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Posted: May 21st, 2026