Centre Manager

Position: Autocentre Manager

Location: Stoke-on-Trent, Staffordshire

Work type: Full time

Salary: £32,957 – £40,912 per annum + bonus

Role Overview

Lead a team to success and deliver an excellent customer journey and satisfaction for the UK’s largest automotive service business.

Responsibilities

• Lead and develop the team, ensuring high customer satisfaction and adherence to compliance standards.
• Drive business performance and achieve sales targets and KPI’s.
• Provide coaching, in‑moment training and motivational support to staff.
• Maintain health and safety compliance across the centre.

Benefits

• Average uncapped bonus of £9,400 per year (potential to earn more)
• 5 days a week, centre closed Sunday
• Referral‑friend bonus scheme
• 5.6 weeks annual leave
• Up to 50 % off garage bills in Autocentres, 25 % off Halfords products
• Discounts on groceries, insurance, restaurants and more
• Family & Friends Discount Events
• Trade‑price bike & Cycle to Work scheme
• Wagestream financial planning support, up to 30 % of salary advance
• GP Access 364 days a year, 24 h
• Share Save scheme with 20 % discount on shares
• Health Cash Plan for wellbeing services
• Pension scheme & life assurance

Skills and experience

• Fantastic leadership and team management skills within automotive or similar industry
• Delivered high customer satisfaction and effective management
• Engaging, motivational, coaching‑based development approach with in‑moment training
• Experience ensuring compliance with health and safety standards
• High sales turnover experience and KPI management
• Excellent verbal and written communication
• IT proficient, willing to learn in‑house systems
• Good time management
• Current valid driving licence

Halfords is an equal‑opportunity employer and welcomes applications from all backgrounds.

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