Associate Director People Services

Education and Qualifications

• Programme Management qualification (e.g. MSP) or equivalent level of Programme Management experience
• Project Management qualification (e.g. Prince2) or equivalent level of Project Management Experience
• Evidence of continuing professional development
• Member of relevant professional body (e.g. CIPD, BCS, etc.)
• Educated to master s level or equivalent level of experience of working at a senior level in HR Services arena

Experience

• Extensive experience of managing HR systems and services
• Extensive experience of managing technology for business uses.
• Extensive experience of planning, managing and delivering complex program of projects in a change management environment
• Extensive experience of delivering projects within a complex environment, such as the NHS
• Experience of outsourced contract management
• Experience of Risk Management
• Experience in the building and management of relationships with customers, stakeholders and suppliers
• Proven experience in the ability to lead and motivate others.
• Experience of developing business cases
• Significant staff management and leadership experience
• Experience of partnership working with internal and external stakeholders
• Significant knowledge of NHS best practice in the HR Services arena
• Significant knowledge in the practical application of programme and project management methodologies
• Knowledge and understanding of Information Governance and Data Protection.
• Able to promote and facilitate change at all levels of the organisation.
• Methodical, organised, analytical with problem solving capabilities, ability to evaluate, develop and implement business processes, systems and procedures
• Excellent written and oral communication skills.
• Able to establish collaborative working relationships with a wide range of internal and external stakeholders
• Able to deal with conflict proactively Ability to provide and receive highly complex, sensitive and contentious information
• Ability to negotiate with senior stakeholders on difficult and controversial issues
• Ability to present complex and sensitive information to large and influential groups.
• Ability to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information
• Ability to discuss and explain technical issues to non -technical staff
• Able to monitor and appraise individual, department and organisational performance
• Ability to prioritise and manage own and team workload.

Person and People Development

• Ability to generate and implement ideas.
• Able to work autonomously and self-motivated.
• Ability to work under pressure
• Well organised and leads by example.
• Ability to work to deadlines and within budget
• Pragmatic approach to problem resolution.
• Team Player.
• Flexible in work patterns
• Possesses commitment to work hours necessary to perform required tasks .
• Punctual and reliable.

Specific Requirements

• Able to perform the duties of the post with reasonable aids and adaptations.
• Ability to travel independently as and when required to fulfil the role Able to attend conferences and

Communications

• Excellent communicator – using a range of media across different levels.
• Strong influencer, able to contribute to shaping service strategies

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