Position Overview
Enterprise Account Director IT MSP – Manchester | Hybrid Working (Mainly Remote with Anchor Days)
Location: Manchester, but primarily remote (1–2 days in Manchester a month max). Target candidates living in the Northwest, East Midlands, South or West Yorkshire.
Salary: £65,000 base salary + Highly Competitive OTE + Car Allowance + Comprehensive Benefits Package.
Opportunity
As Enterprise Account Director, you will take ownership of a portfolio of strategic enterprise customers, building long‑term relationships and driving revenue growth through consultative, value‑led engagement. You will operate as a trusted advisor to senior stakeholders, aligning technology investment with broader business objectives, innovation programmes and ESG initiatives.
Key Responsibilities
- Manage and develop a portfolio of Enterprise‑level accounts.
- Build strong multi‑level relationships including C‑suite stakeholders.
- Drive account growth, retention and recurring revenue.
- Develop strategic account plans and opportunity win plans promoting digital transformation across the client base.
- Identify and qualify new business opportunities within existing customers.
- Lead virtual account teams and collaborate across technical and service functions.
- Maintain accurate forecasting, CRM management and commercial documentation.
- Support customers with outcome‑led technology solutions across cybersecurity, managed services, intelligent connectivity, hybrid cloud, unified communications and contact centre solutions.
What We’re Looking For
- Proven success managing and growing enterprise customer relationships.
- Strong background in solution‑based or consultative technology sales.
- Demonstrated ability to negotiate and close complex commercial agreements.
- Track record of exceeding revenue and growth targets.
- Excellent communication, presentation and stakeholder management skills.
- Strategic and commercially astute approach to account development.
- Experience working across cross‑functional and virtual teams.
- Resilient, organised and highly customer‑focused mindset.
What Success Looks Like
- Consistently achieving and exceeding revenue targets.
- High customer retention and recurring revenue performance.
- Expanding technology adoption across enterprise accounts.
- Developing trusted advisor relationships with senior client stakeholders.
Package & Benefits
- £65,000 base salary.
- Highly competitive OTE.
- Mainly remote with anchor office days – 1 day a month on average.
- Comprehensive benefits package.
- Extended annual leave entitlement.
- Private medical and wellbeing support.
- Ongoing learning and development opportunities.
- Long‑term career progression within a growing technology organisation.
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