We are seeking a skilled and motivated Workforce Intelligence Analyst to join our Workforce Intelligence team that sits within the wider PeopleServices team.
You will contribute to the delivery and further development of a high quality service using your data manipulation and visualisation skills alongside your knowledge of NHS workforce systems.
This is an exciting opportunity to apply your analytical skills within a busy NHS environment, supporting workforce planning, performance reporting and data-driven decision-making across the Trust.
This is a fixed term appointment for 12 months with the potential to extend.
Main duties of the job
As a Workforce Intelligence Analyst, you will:
- Analyse and report on complex workforce data using systems such as ESR and e-rostering.
- Produce accurate, timely and insightful workforce reports for managers and senior stakeholders.
- Identify trends, risks and data quality issues and help drive improvements.
- Assist in the development and maintenance of interactive dashboards and self service reporting tools (e.g. Power BI)
- Support workforce planning, statutory reporting and Freedom of Information requests.
- Provide advice and guidance to colleagues on workforce metrics and data interpretation.
- Contribute to the continuous improvement of workforce analytics and reporting.
- Provide system support to users of ESR including manager self service.
This role offers excellent development opportunities within a supportive and forward-thinking workforce intelligence team.
About us
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.
Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.
Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.
If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.
At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Job responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role.
Person Specification
Education & Professional Development
- Degree level education or equivalent experience in analytics, workforce, HR, BI or related field
- Evidence of continued professional development relevant to data, analytics or workforce information
- Understanding of workforce information concepts (establishment, vacancies, absence, compliance metrics)
- Working knowledge of workforce systems (e.g. ESR, e rostering or equivalent)
- Understanding of data quality, IG and data protection
- Knowledge of NHS workforce planning or national reporting
Experience
- Experience analysing complex datasets and producing management information
- Experience working with workforce / HR / organisational data
- Experience responding to information requests requiring interpretation and judgement
- NHS workforce analytics experience
Skills & Abilities
- Strong analytical and numeracy skills with attention to detail
- Advanced Excel skills (formulas, pivot tables, validation)
- Ability to present complex data to non technical audiences
- Ability to manage workload and meet deadlines with minimal supervision
- Experience using BI tools (e.g. Power BI)
- Experience developing guidance or training materials
Personal Attributes
- Proactive, organised and able to work on own initiative
- Effective team working and collaborative approach
- Commitment to learning and service improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£36,943 to £44,900 a yearper annum incl of HCAS (Outer)
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