Independent Living Officer

About the role

Are you passionate about supporting older and vulnerable tenants to live independently in a safe, supportive environment? We’re looking for a proactive and confident Independent Living Officer to join our team, providing high-quality intensive housing scheme management across our three Extra Care sites.

You will be a proactive, solution- and performance-focused individual who can work independently, manage competing priorities and deliver high-quality outcomes for tenants.

Responsibilities

• Provide day-to-day housing management support within Extra Care schemes
• Build strong relationships with tenants, families, onsite care teams, internal teams and partner agencies
• Ensure the schemes are compliant, safe, welcoming, and well-maintained
• Support activities and wellbeing initiatives with Engagement Team colleagues
• Engage actively on the Extra Care allocations panel ensuring voids and allocations are let in line with the allocations processes and relevant KPIs
• Maintain accurate records and contribute to continuous service improvement

About You

• Experienced in managing or working within Extra Care housing or Independent Living housing settings
• An excellent communicator with strong interpersonal skills
• Organised, reliable, and able to work independently across multiple sites
• Confident in handling sensitive issues with empathy and professionalism
• IT-literate with good administrative skills
• In possession of a full driving licence (essential for travel between schemes)

What We Offer

• A supportive team and positive working environment
• Opportunities for training and development
• Competitive salary and benefits package
• Flexi scheme

The role is 37 hours per week working across our three extra care schemes within Bury.

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