Senior Enterprise CSM — AI-Driven Frontline SaaS

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Senior Enterprise CSM — AI-Driven Frontline SaaS”, “description”: “

Sona is hiring a Customer Success Manager to manage enterprise accounts in Social Care and Hospitality. You'll build senior relationships and drive customer success, ensuring renewals are seamless.

The ideal candidate should have experience in managing enterprise SaaS accounts, with strong communication skills and a high proficiency in AI tools. The role offers an exciting hybrid working model with comprehensive benefits, including salary ranging from £55,000 to £75,000.

#J-18808-Ljbffr”, “datePosted”: “2026-05-21”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Sona”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__438851870__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }