Store Performance Planner – Convenience Channels

We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value.

We have an exciting opportunity for a Store Performance Planner to join our team, supporting the performance of SSP stores across the estate. This role plays a key part in driving sales growth, improving availability, and minimising waste through strong forecasting, planning, and cross‑functional collaboration.

What you’ll do

• Own forecasting and inventory management across SSP stores, ensuring accurate stock allocation, strong availability, and minimal waste
• Drive improvements in sales, availability, and waste to deliver positive like-for-like (LFL) performance
• Plan and support phases, seasonal events, local events, and disruption trading with accurate stock placement
• Collaborate with Franchise Partners, Retail, Commercial, Category, and Supply Chain teams to manage risk and performance
• Provide clear performance reporting and data insight, highlighting risks and opportunities across range, sales, and availability

Who you are

• Strong analytical and numerical skills with the ability to turn data into actionable insight
• Excellent attention to detail and accuracy in forecasting, reporting, and decision‑making
• Advanced Excel skills and confidence using forecasting and planning systems
• Strong verbal and written communication skills to influence partners
• Effective problem‑solving and decision‑making skills, with the ability to react quickly in a fast‑paced environment

What’s in it for You?

• 20% colleague discount for you + 1 household member (after probation)
• Competitive holiday allowance + option to buy more
• Discretionary bonus schemes linked to performance
• Strong pension + life assurance
• Tailored induction + training from day one
• Perks and savings via M&S Choices portal
• Market‑leading family policies (parental, adoption, neonatal leave)
• 24/7 wellbeing support (GP access + mental health services)
• 1 paid volunteer day a year

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