Hard Services Manager

Hard Services Manager

Location: West Sussex

Salary: £25-£28/hr

Duration: likely 2-3 months

Role overview

• Ensure full statutory, mandatory, and contractual compliance
• Lead all hard service disciplines across site
• Support the FM team to deliver high‑quality services to clients and customers
• Strengthen stakeholder relationships and provide FM resilience
• Optimise systems and processes to improve efficiency and reduce energy use
• Develop understanding of contract commercial and delivery frameworks
• Manage PPM and reactive works to meet SLAs and KPIs
• Line manage engineering teams to maximise productivity
• Drive 100% PDA usage through training, auditing, and compliance
• Maintain engineer training matrix and support development and mentoring
• Manage subcontractors in line with contractual requirements
• Manage additional works, including scope agreement, quotations, and delivery
• Review subcontractor RAMS, issue permits, and ensure compliance
• Ensure certification is uploaded to Maximo, SharePoint, and site records
• Proactively engage clients and key stakeholders to maximise satisfaction
• Ensure all works follow Safe Systems of Work and H&S policies
• Assist with monthly reporting and FM initiatives
• Promote the One Team ethos across service lines
• Lead health & safety ownership, reviews, huddles, and audits
• Enhance service delivery through cross‑functional teamwork
• Build a proactive, customer‑focused hard services delivery model
• Challenge supplier quotations and lead energy‑saving initiatives
• Support quarterly energy performance reviews
• Attend and represent client meetings when required
• Escalate technical issues to the Hard Services and Energy Lead

#J-18808-Ljbffr…