Role Title: NSR Desktop Engineer
Duration: 3 month initial contract
Location: Barrow In Furness, Full onsite 5 days per week
Rate: up to £354.20 p/d Umbrella inside IR35
Clearance required: You must be a Sole UK National and hold Active SC Clearance
Role purpose/summary
Desktop Engineer with experience in Avanto and MS Defender preferred.
We have an exciting opportunity to join Capgemini as a NSR Desktop Engineer in our End User Experience (EUE) department, supporting a broad span of high-profile clients in our vast portfolio. At Capgemini we pride ourselves on our people because we know they are the heart of what we do. Embodying this in the day-to-day, our EUE Workplace Engineers are encouraged to grow and develop in the role’s fast paced environment, thriving as you build on your existing experience and bringing that knowledge to the fore.
If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).
Your role
- Be responsible for the completion of assigned works within allocated timeframes
- Undertake Project Tasks, supporting both internal and external Project Managers
- Undertake NSR tasks to agreed timescales
- Possess exceptional customer handling skills
Your skills and experience
- Experience in IDAC (Ivanti Device Application Control) and/or Microsoft Defender point – this is essential for the role
- Useful to have in-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office.
- SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting desired
- Automation – Understanding of Scripting technologies such as PowerShell, VB Scripting, and batch Files is beneficial
- Security – knowledge of disk encryption using BitLocker, NTFS permissions and shared folder security is useful
- An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette
- Working Knowledge of IT Service Management (ITSM) software (ServiceNow)
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