Mortgage Matters – Wards of Kent
Start Date: ASAP
Salary: £24,850 (On Target Earnings: £26,000)
Location: Medway
Work Pattern: Monday to Friday, alternate shifts of 8:30am – 4:30pm and 9:00am – 5:00pm
Benefits: 33 days holiday (plus an extra day off for your birthday), Pension, Life insurance, Company rewards & incentives, Career progression, Employee assistance scheme, Paid entry fees for charity events
We’re looking for someone to join our team and provide crucial support to our expert Mortgage Advisors. You’ll start as a trainee, receive full training, and be on your way to advancing within 6 months!
Arun Estates is the largest independent estate agency in the South-East of England. Our mortgage services, Mortgage Matters, is part of the Arun Estates network, which includes over 100 branches across well-known brands like Wards of Kent, Douglas Allen, Cubitt & West, and Pittis.
What will I be doing?
- Keeping clients updated on the progress of their mortgage
- Liaising with lenders, solicitors, mortgage advisors, and managers
- Ensuring compliance with regulations, including data protection
- Maintaining accurate records and filing systems
What We’re Looking For:
- A professional, customer-focused attitude
- Strong problem-solving skills and the ability to stay calm under pressure
- Motivated, hardworking, and driven
- Excellent organisational skills with the ability to prioritise
- Knowledge of the mortgage process (preferred but not essential)
Why Join Us?
- 95% of our people enjoy their work
- 95% share our company values
- 92% think the company is a great place to work
- 92% feel valued by their directors
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