Citizen Event Analytics (CEA) is a cross‑benefit, cross‑channel event history compiled from citizens’ interaction (telephony, face‑to‑face and digital), claim processing and support events.
CEA uses a pipeline that extracts, transforms, and loads event data from different sources into the Uplifted Analytical Service (UAS) data asset.
Responsibilities
- Plan and lead development on sets of related stories.
- Understand the overall CEA system and teach it to others.
- Collaborate with other users, Product Owner and Business Analyst to understand what needs to be built.
- Coach and mentor more junior colleagues.
- Operate ingest and publishing production pipelines/services, improve system robustness, resilience and stability.
- Support DWP in the maintenance of the longitudinal event history data asset and associated data pipelines.
Key Skills Required
- Understanding of data processing using Apache Spark.
- Use of Python, SQL, and familiarity with PySpark.
- Experience using Apache Airflow for task orchestration.
- Understanding of EMR and reviewing output logs.
- Use of Jupyter notebooks and/or Amazon Athena to query and validate data.
- Data analysis to identify root cause of issues.
- Understanding of dimensional data models and slowly changing dimensions/historic data capture.
- Use of AWS console and services such as CloudWatch, IAM, S3, Glue, ECR, EC2, EMR, DynamoDB, LakeFormation.
- Familiarity with Amazon Textract and Comprehend.
- Understanding of both server‑side and client‑side encryption.
- Use of GitLab for source code management, pipelines for CI/CD, release tagging and deployments.
- Use of GitLab Tags for component versioning in shared repositories.
- Understanding of Docker and containerization of solutions.
- Infrastructure as Code using Terraform.
- Experience of understanding how customer expectations transition to applied functionality.
- Familiarity with DWP Engineering best practices.
- Familiarity with basic data structures for constructing a solution.
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