Role Profile
LCH Ltd is a leading clearing house with a global presence. We partner with market participants globally to offer clearing services for a diverse range of asset classes, including equities, fixed income, FX, rates and repos. With continuous innovations and the most sophisticated risk management standards attainable in the market today, combined with the flexibility of our ‘open’ model, LCH sets the bar for choice and efficiency in the marketplace.
This Senior Manager role will report to the LCH Business Controls Officer. This is a first line specialist role focusing on Business Continuity Management and Crisis Management for the entity as a whole. The role focuses on championing high-quality risk management practices, assessing and monitoring the risk profile of the six business services within the entity, and ensuring compliance with LSEG and LCH Ltd risk appetite. This role requires strong stakeholder management skills across the three lines of defence within LCH Ltd and the wider LSEG organisation.
The successful candidate will ensure operational readiness, coordinate and execute BCM exercises and incident response procedures, and uphold alignment with Group standards and regulatory requirements.
Key Responsibilities
Crisis Management & Incident Coordination
- Lead the coordination and administration of Crisis Management Team (CMT) activities, including documentation, communications, meeting logistics, and stakeholder engagement.
- Lead the invocation and operational management of Bronze CMTs during incidents, ensuring communication protocols, escalation pathways, and response procedures are followed effectively.
Scenario Exercises & Industry Engagement
- Support the delivery of annual Group-led Important Business Service (IBS) scenario exercises, ensuring strong participation and effective analysis of outcomes.
- Lead in planning and coordinating external industry exercises, engaging relevant internal stakeholders and capturing lessons learned to strengthen organisational resilience.
BCM Documentation & Standards Compliance
- Maintain central BCM documentation, Teams channels, and evidence repositories, ensuring information is accurate, organised, and accessible.
- Analyse recovery strategy testing results and work with Business Continuity Coordinators to track completion, highlight gaps, and elevate required remediation to appropriate stakeholders.
- Coordinate periodic testing across Services and Functions (e.g., EMIR switch testing, WAR site testing), ensuring schedules, outcomes, and follow-ups are well managed.
- Ensure alignment with Group Crisis Management and BCM standards and support ongoing compliance with policy and regulatory expectations.
- Coordinate updates to BCM documentation – including BIAs, BCPs, and recovery strategy details – across Services and Functions within LCH Ltd to ensure consistency and adherence to policy requirements.
Operational Support & Coordination
- Support day-to-day BCM activities, including tracking actions, monitoring progress, and ensuring timely status updates.
- Engage regularly with Business Continuity Coordinators to build understanding of BCM requirements and support the effective delivery of their obligations.
- Seek opportunities to improve the effectiveness and efficiency of the BCO function.
- Apply expert understanding of legislation, regulatory and compliance requirements specific to LCH Ltd, and external best practices, to develop and implement recommendations to enhance risk monitoring and reporting.
Skills, Knowledge & Experience
- Experience in Business Continuity, Crisis Management, Operational Resilience, or Operational Risk (financial services experience ideal).
- Strong organisational skills and the ability to prioritise in a fast-paced environment.
- Confident communicator, able to produce clear documentation and presentations.
- Comfortable working independently, taking initiative, and using sound judgement.
- Strong relationship‑building skills and a collaborative approach.
- Good problem-solving ability with a proactive, can‑do approach.
- Proficient in Microsoft Excel and confident using Microsoft 365 (Word, PowerPoint, Teams, SharePoint).
- Awareness of regulatory expectations.
- Questioning and continuous improvement mentality.
What you will get in return
- Working in the LCH First Line BCO team offers exposure to a dynamic environment with strategic importance, there is the opportunity to influence business decisions, and is a hybrid work arrangement based in London. The role contributes to organisational resilience and risk prevention.
Career Stage
Manager
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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