Credit Controller, Finance Operations – London
CoStar Group (NASDAQ: CSGP) is a leading global provider of real‑estate information and analytics. The Credit Controller will be responsible for full life cycle accounts receivable management for our portfolio of brands in a fast‑paced, high‑volume, customer‑centric, metrics‑driven environment.
Responsibilities
- Improve AR performance through concise AR aging metrics.
- Identify and resolve customer issues related to slow payments or non‑payment of invoices via proactive communication with clients and the sales team.
- Maintain a deep understanding of the company A/R collection life cycle, especially root cause analysis and AR aging prevention within a 3‑month timeframe.
- Coordinate and escalatete slow or non‑pay accounts at 60‑day thresholds with the sales organisation and AR Management for support.
- Balance portfolio performance while supporting occasional projects and ad‑hoc reporting requests.
- Lead proactive meetings with sales leaders regarding past‑due accounts.
Qualifications
- Bachelor’s degree or equivalent experience.
- Demonstrable experience in consumer and/or commercial collection, billing, or cash applications, plus customer service experience within a corporate setting.
- Proven ability to actively resolve customer inquiries in a timely manner and show a high degree of customer service.
- Ability to work within time deadlines by prioritising workload and understanding priority business outcomes.
- Experience and proficiency with Excel, including data manipulation, filtering, and basic formulas (pivot tables and VLOOKUP).
- Additional language skills preferred (Spanish, German).
- Oracle Advanced Collections experience preferred.
- Collaborative communication with other internal business partners.
- Strong focus on detail and flexibility to adapt to changing situations during month/quarter/year‑end closing.
Benefits
- Full private medical cover, dental cover, and life assurance.
- Member rewards and 28 days annual leave.
- Competitive pension scheme.
- Season ticket loans.
- Enhanced maternity and paternity pay.
- Culture of collaboration and innovation.
Equal Employment Opportunity
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our careers site. You can request reasonable accommodations by calling 1‑855‑840‑1715 or by sending an email to recruiting@costargroup.com.
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