We have an exciting opportunity for you to join a progressive and friendly company as a Credit Controller/Accounts Receivable Specialist.
This is a full time role in Dover, working Monday – Friday, 8:30am – 5pm, you will be paid between 26,000 to 28,000 depending on experience + 10% bonus based on your individual and company performance.
Your next company offer incredible benefits: 25 days annual leave, free fruit each week, drinks from Costa, Career progression!
As an Accounts Receivable Specialist, you will play a vital role in ensuring accurate, timely invoicing and effective receivables management. Working as part of a collaborative finance team, you will apply strong attention to detail, customer focus, and sound accounting principles to support business operations and growth.
Key Responsibilities
- Create and issue customer invoices in line with individual requirements and strict deadlines
- Upload invoices to customer portals as required
- Monitor customer payments and escalated overdue balances to management when necessary
- Communicate with sales and operations teams via email and phone to resolve billing and payment queries
- Assist in improving processes and supporting automation initiatives to enhance efficiency
- Monitor and manage fuel surcharges
- Support annual and ad-hoc audit requests
- Process customer credit requests by collecting required financial information, including credit reports and references
- Forward completed credit documentation to the Credit Manager in accordance with Credit Department policies
- Assist the allocation team by providing accurate allocation details
- Perform additional duties as assigned
Preferred Qualifications & Experience
- Strong mathematical and numerical skills
- Customer service experience preferred
- High level of accuracy and attention to detail
- Ability to work effectively in a fast-paced, deadline-driven environment
We are an equal-opportunities employer.
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