Field Service Engineer – East Anglia

Job Description

To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.

The role will involve working to a planned schedule of service and maintenance jobs at our client’s premises.

To ensure van stock is monitored / counted, and sufficient for the day to day maintenance of the fleet.

• Carry out inspections and monitor the safety of the repaired and maintained trucks.
• Accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• Take responsibility for all equipment and tooling (including van/laptop/tablet etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• Work to strict planned schedules and deadlines.

You will have the ability to work independently and in a team, hold good communication skills, work to a high standard and be able to work to timescales as required.

We need someone who can be product trained and take the Engineer Service role straight away.

Essential Knowledge Areas

• Mechanical engineering
• Electrical engineering
• Hydraulics

Person Specification

Essential Skills

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution driven.
• A high standard of accuracy and attention to detail.
• Ability to multi‑task, prioritising workloads to work to tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills – oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing a resilience to work under pressure.
• Positive, personable and optimistic with a can do attitude.

Desirable Skills

• Recent and relevant experience of working in the forklift truck service environment, but not essential.
• Engineering qualification.

Vacancy Details

• Hours of Work: Monday to Friday – 08:00am to 16:30pm with 30 minutes lunch.
• Company Vehicle: A company van and fuel card are provided, the current Field Engineer vehicle is a Ford Transit Custom.
• Holidays: 25 days holiday.
• Pension: Company pension plan.

Benefits

• Company van plus fuel card – private use of company vehicle (subject to tax regulations)
• Company pension plan.
• 25 days annual leave plus bank holidays.
• Door to door payment.
• Support with tooling
• Excellent discount scheme with access to the best perks from UK’s biggest brands, including salary sacrifice options, employee assistance programme.

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