Senior Administration Officer – FTC

Senior Administration Officer – FTC

Contract: 9‑month fixed‑term, 35 hours per week (Monday‑Friday), home‑based with monthly face‑to‑face meetings in London and surrounding counties.

Location & Salary

London & South East region. Salary: £25,101 per annum + £750 Home Working Allowance + £4,184 London weighting (if eligible), prorated for the 9‑month contract.

Key Responsibilities

• Provide an administration service to the London & South‑East region to help meet the service objectives of increased foster carer recruitment.
• Organise and prepare all panel papers for approvals and reviews.
• Minute panels and prepare ADM paperwork.
• Maintain timely and accurate record keeping on Charms, the in‑house database.
• Respond to telephone calls and allocate them to staff as appropriate; take messages and ensure they are passed on.
• Communicate professionally with a wide range of stakeholders, including colleagues, carers and third‑party agencies, establishing professional working relationships focused on the best outcomes for children and young people.
• Work flexibly and autonomously to manage time and duties.

Qualifications & Experience

• GCSE in English & Maths or equivalent.
• Experience working in a busy administrative setting in a social care‑related field.
• Ability to obtain, extract and analyse information from various systems.
• Confidence in using Microsoft Office applications, including Outlook & OneDrive.
• Experience with software systems to record, retrieve and maintain records.
• Excellent communication skills to suit a broad range of professional relationships.
• Ability to work to deadlines with accuracy and flexibility, sometimes dealing with conflicting priorities.
• Familiarity with handling confidential and sensitive information in line with relevant regulations and legislation.
• Creative, resourceful, compassionate and committed, with a strong sense of enthusiasm and drive.
• Evidence of understanding and commitment to equality, diversity and anti‑discriminatory practices.
• Enhanced DBS / PVG (processed by TACT).

Travel & Working Conditions

Home‑based role. Required to attend monthly face‑to‑face meetings and other occasional meetings in London and surrounding counties; additional travel for training, team and carer events.

Benefits

• 31 days annual leave + 8 bank holidays (pro‑rata as FTC).
• 45p per mile business mileage.
• Stakeholder Pension (salary sacrifice).
• Family‑friendly & flexible working policies.
• Volunteer days.
• Well‑being & non‑salary benefits: homeworking IT bundle + home office loan; HelpHand EAP (24/7 GP, CBT, physio, mental health support).
• Over 35 hours a year of access to online well‑being events and team well‑being days.
• Menopause Policy + free clinician appointments.
• Regular team well‑being & connection events.

Closing Date and Interviews

Closing Date: Monday, 25th May 2026 (midnight)

Interviews: Thursday, 4th June 2026 (Microsoft Teams)

Additional Notes

Apply early – the role may close if a high volume of applications is received.

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