Café Supervisor

Overview

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Café Supervisor. Ensure consistent high standards of customer service and proactive customer interaction. Contribute to a positive team working environment to work with team to exceed client and company goals. Maximise performance from team by focusing on good training and development, motivation and engagement.

Responsibilities

• Ensure consistent high standards of customer service and proactive customer interaction.
• Follow appropriate procedures and instructions.
• Contribute to a positive team environment and work with the team to exceed client and company goals.
• Maximise team performance through training, development, motivation and engagement.
• Oversee day-to-day running of the cafés and maintain strong team performance and food safety compliance.
• Liaise with customers to ensure their needs are met and communicate confidently while following procedures.

Qualifications

• Ideally you will already hold Food Safety Level 2 and Health & Safety Level 2 certificates.
• No other formal qualifications are required, but you’ll be expected to read company manuals to gain thorough understanding of products and services.

Benefits

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses ranging from levels 2 to 7
• Discounts and cashback at a wide variety of retail and leisure outlets
• Cycle-to-work scheme
• Freedom Friday – a paid day off to volunteer at a charity of your choice
• Free lunch every workday
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave benefits
• Paid leave for fertility treatments
• Grandparent leave to support your loved ones with their new arrival

Explore all benefits and more by visiting BM Caterers website.

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