Customer Experience & Solutions Specialist

Dwr Cymru Cyf in Cardiff is looking for a customer service representative for their Waste-Water teams. The role involves supporting customers through effective communication, resolving inquiries, and building rapport. You will have 9 weeks of in-depth training before transitioning to a supportive hybrid working model.

The position offers 33 days annual leave, pension contributions, and other benefits such as discounts and employee assistance programs. Being Welsh-speaking is a plus for the team.

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