Technical Business Analyst

Company: Pontoon
Apply for the Technical Business Analyst
Location: City of Edinburgh
Job Description:

Job Title:

Technical Business Analyst (Fixed-Term Contract)

Department:

Technology / IT / Digital

Location:

Edinburgh (Hybrid working model, 2 days a week onsite)

Contract Duration:

Fixed-term contract until 1 November 2026

Programme Context:

Supporting a large-scale Day 2 separation programme within a UK financial services organisation, involving the separation of assets and services to Barclays. The role sits within the application workstream, supporting transition and delivery activities across multiple web and infrastructure-related initiatives.

Job Purpose:

The Technical Business Analyst will support a transition programme within the application workstream, delivering key initiatives including domain name changes and web-based implementations. With projects currently in testing phases and approaching go-live, the role will focus on ensuring strong governance, operational readiness, and successful transition into live service, supporting the broader separation programme.

Key Responsibilities:

  • Support delivery across the application workstream within a large-scale financial services separation programme
  • Drive operational readiness and governance for solutions approaching go-live
  • Define and manage readiness criteria, governance checkpoints, and sign-off processes
  • Work closely with QA, development, infrastructure, and business teams during SIT and UAT phases
  • Validate that business and technical requirements have been fully met
  • Support release planning, cutover, and go-live activities
  • Ensure all documentation is complete and fit for purpose (process maps, runbooks, support models, knowledge transfer materials)
  • Identify and manage risks, issues, and dependencies across transition activities
  • Facilitate stakeholder engagement across multiple internal and external teams
  • Support transition into business‑as‑usual (BAU) operations
  • Maintain traceability of requirements through to implementation

Key Skills & Qualifications:

  • Degree in Business, IT, Computer Science, or equivalent experience
  • Strong understanding of SDLC, testing phases, and release/go‑live processes
  • Experience in transition, separation, or service readiness environments
  • Familiarity with Agile and/or Waterfall methodologies
  • Proficiency in tools such as JIRA, Confluence, Visio, or similar
  • Understanding of web technologies, domain changes (DNS), and application environments
  • Strong analytical and documentation skills
  • Excellent stakeholder management and communication skills

Experience Required:

  • Experience as a Technical Business Analyst within a technical delivery environment
  • Proven experience supporting testing, go‑live, and operational handover activities
  • Experience working on transition, separation, or large‑scale transformation programmes
  • Exposure to financial services or regulated environments is highly desirable
  • Experience with web implementations and/or domain migration projects
  • Strong track record of working across both technical teams and business stakeholders

Desirable Skills:

  • Experience with service transition frameworks (e.g., ITIL)
  • Exposure to cloud platforms (AWS, Azure)
  • Understanding of regulatory or compliance considerations in financial services
  • Relevant certifications (e.g., BCS, CBAP, Agile)

Personal Attributes:

  • Detail‑oriented with a strong focus on governance and quality
  • Confident in identifying gaps and ensuring readiness ahead of go‑live
  • Strong organisational and coordination skills
  • Calm under pressure during critical delivery phases
  • Collaborative and delivery‑focused

Application Notes:

Candidates will ideally show evidence of the above in their CV to be considered.

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Posted: May 21st, 2026