FNOL Claims Advisor – Hybrid, Customer-Centric Impact

Company: Automobile Association
Apply for the FNOL Claims Advisor – Hybrid, Customer-Centric Impact
Location: Tunbridge Wells
Job Description:

The Automobile Association is seeking a Claims representative in Tunbridge Wells. You’ll handle inbound calls from customers reporting motoring incidents and ensure they receive the best service possible. The role involves using scripts to assess claims and proactively providing solutions while maintaining excellent product knowledge.

With a focus on teamwork and resilience, you’ll play a key role in creating a positive customer experience. The position offers a hybrid working model with a salary of £24,060 plus a potential 10% bonus and extensive benefits, including generous annual leave and discounts.

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Posted: May 21st, 2026