Sales Admin

Job title: Office Sales Admin

Location: Swadlincote, DE11.

Overview

We are recruiting a reliable, experienced hard‑working Admin for a building trade customer who deals within loft ladders, skylights and roof windows.

Responsibilities

• Process orders within agreed time frames and following company procedures.
• Provide excellent customer service to ensure customer satisfaction.
• Manage workload effectively and efficiently.
• Monitor delivery tracking.
• Deal with enquiries efficiently.
• Monitor and respond to email inboxes.
• Proactively identify potential sales opportunities on the company’s website and follow up on leads.
• Support the online business.
• Submit paperwork to a high standard of accuracy.
• Maintain records of customer discounts and monitor monthly promotions.
• Strong professional communication skills with customers, clients and colleagues.
• Ensure all invoices are sent out daily, liaising with the Accounts department for credit limit information.
• Assist with any other duties reasonably requested by management.
• Occasionally make outbound calls to current clients and customers about promotions and check-in with occasional cold calls.

Qualifications

• Minimum 1 year of good admin background.
• Good data entry skills.
• Experience with email handling.
• Multitasking ability.
• Customer service experience.
• Comfortable with phone communication.

Benefits

• Cycle to work scheme (salary sacrifice).
• Health & well‑being programme.
• On‑site parking.
• Store discount.
• Company pension.
• Early finish on a Friday.

Job Details

• Job type: Permanent, office based, full time.
• Salary: £25,000 per annum.
• Schedule: Monday to Friday, 8:30 am‑5 pm.
• Supplemental pay: Commission pays (uncapped, explained during interview).

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