Company: Merlin
Location: New Ash Green
Job Description:
Merlin is seeking a Contact Centre Operational Planner to shape the efficiency of our contact centres. This pivotal role involves optimizing staffing levels and managing rotas through strong analytical skills and problem-solving expertise.
You will collaborate with senior managers, interpret complex data to drive decisions, and continuously improve processes. Benefits include a 40% discount on LEGO products and 20 free tickets to Merlin attractions for your family and friends.
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Posted: May 21st, 2026