Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Responsibilities
You’ll be talking over the phone to customers with all sorts of broadband tech‑related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership; you’ll be there for the customer supporting them all the way.
Qualifications
You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships, we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. You can schedule your own breaks and occasional home working.
Benefits
- A great starting salary of £26,116 rising to £26,738 after 8 months, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that extra support to colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave – Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
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