Emergency Department Support Officer – RVH – Full time night shift JBLE1_NI

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Emergency Department Support Officer – RVH – Full time night shift JBLE1_NI”, “description”: “Your new company A public sector organisation is recruiting for a Band 3 Emergency Department Support Officer based in the Royal Victoria Hospital. This is a full time night shift position Your new role As an Emergency Department Support Officer, you will play a key role within a busy multi-disciplinary team, ensuring a smooth, welcoming and well-organised environment for all patients who attend. This is a varied position combining clerical support, hospitality, stock management, tidiness, and coordination of basic maintenance will be the first point of contact for patients arriving to the department-providing a professional, friendly welcome and guiding them through the next steps. Working alongside clinical and administrative staff, you will help maintain a safe, clean and efficient environment while ensuring patients feel informed, respected and comfortable throughout their visit. General Duties Deliver excellent customer service and greet patients warmly on arrival. Communicate effectively with clinical teams to support patient care needs. Help maintain a safe, tidy and organised department, including monitoring equipment and the environment. Clerical Duties Respond promptly to phone calls and patient enquiries. Take arrival details for ambulance patients. Book patient transport (e.g., ambulance services, taxis, family arrangements). Maintain clerical stock and order supplies as needed. Manage confidential waste and scan essential patient documentation in real time. Cleaning & Environmental Support Help ensure a clean, safe and presentable department at all times. Assist with linen management, scrub suit levels and general equipment checks. Catering Support Liaise with kitchen and nursing staff regarding meal requirements. Training & Development Participate in mandatory training and regular appraisal. Continue personal development to support service needs. Undertake training related to supplies, systems and departmental processes. What you'll need to succeed Essential: Four GCSEs (A-C / 9-4) including English OR at least two years' administrative experience. Experience using Microsoft Office applications. What you'll get in return Belfast- based in Royal Victoria Hospital Full-time role- night shift rota £17.22 per hour Full time role with immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Admin Emergency Dept Customer Service Benefits: £17.22 per hour”, “datePosted”: “2026-05-22”, “hiringOrganization”: { “@type”: “Organization”, “name”: “HAYS Specialist Recruitment”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__439000890__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=936” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Belfast” } } }