Lead, Community Management (d/f/m)

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We’re excited to welcome a new Operations Team Leader at our North West location The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. As an Operational Team Leader, most of your working time is spent in our unique and wonderful outdoor environment, and your daily tasks will vary and will As an Operational Team Leader, you will spend most of your time working outdoors across our unique waterway network on the Macclesfield and Peak Forest Canals. This varied role plays a key part in the maintenance, conservation and improvement of our canals, while leading operatives and coordinating work activities across the network. Working as part of our North West team, you will take responsibility for planning and allocating tasks, while liaising with a wide range of internal and external stakeholders to support the effective delivery of operational work. The role also involves regular interaction with visitors, customers, volunteers and community groups, so strong organisation, communication and the ability to manage multiple priorities are essential. Assisting the Supervisor in the delivery of a programme of maintenance and repair works by staff, assisted by contractors as required, to the ensure the waterway infrastructure is well maintained and works are completed to time and budget. 

Supervision of volunteers in the delivery of works, ensuring they are completed safely and to the correct quality, whilst maintaining volunteer satisfaction and delivery of the programme Supervise operatives and craft operatives to deliver a programme of both planned and reactive works, maintaining both a high quality of output and high levels of customer satisfaction. Facilitate the work of the team through the coordination of material and equipment ensuring staff adhere to agreed method statements and risk assessments.Deliver an adequately resourced first level of response for reactive works, to ensure the safety of customer and the availability of the network. Participate in a 24/7 standby rota.Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values  About you A strong team player, you can lead and support others, including volunteers, while building positive relationships with colleagues and the public. You demonstrate good communication skills, a customer-focused approach, and a commitment to safety, inclusion and the Trust’s values. A full manual driving licence is essential, and you are willing to participate in a standby rota. Valid manual driver‘s licence is essential  Contact & Application  Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.”, “datePosted”: “2026-05-22”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Canal and River Trust”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__439197759__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=345” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Macclesfield” } } }

Company: Canal and River Trust
Apply for the Lead, Community Management (d/f/m)
Location: Macclesfield
Job Description:

Job Description Join Our Team: Operations Team Leader.

We’re excited to welcome a new Operations Team Leader at our North West location The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. As an Operational Team Leader, most of your working time is spent in our unique and wonderful outdoor environment, and your daily tasks will vary and will As an Operational Team Leader, you will spend most of your time working outdoors across our unique waterway network on the Macclesfield and Peak Forest Canals. This varied role plays a key part in the maintenance, conservation and improvement of our canals, while leading operatives and coordinating work activities across the network. Working as part of our North West team, you will take responsibility for planning and allocating tasks, while liaising with a wide range of internal and external stakeholders to support the effective delivery of operational work. The role also involves regular interaction with visitors, customers, volunteers and community groups, so strong organisation, communication and the ability to manage multiple priorities are essential. Assisting the Supervisor in the delivery of a programme of maintenance and repair works by staff, assisted by contractors as required, to the ensure the waterway infrastructure is well maintained and works are completed to time and budget. 

Supervision of volunteers in the delivery of works, ensuring they are completed safely and to the correct quality, whilst maintaining volunteer satisfaction and delivery of the programme Supervise operatives and craft operatives to deliver a programme of both planned and reactive works, maintaining both a high quality of output and high levels of customer satisfaction. Facilitate the work of the team through the coordination of material and equipment ensuring staff adhere to agreed method statements and risk assessments.Deliver an adequately resourced first level of response for reactive works, to ensure the safety of customer and the availability of the network. Participate in a 24/7 standby rota.Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values  About you A strong team player, you can lead and support others, including volunteers, while building positive relationships with colleagues and the public. You demonstrate good communication skills, a customer-focused approach, and a commitment to safety, inclusion and the Trust’s values. A full manual driving licence is essential, and you are willing to participate in a standby rota. Valid manual driver‘s licence is essential  Contact & Application  Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits….

Posted: May 22nd, 2026