**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS** – The Hilton London Metropole Hotel has finished in 2022 a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space.
Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, four unique restaurants and bars, 35 meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.
**Fancy taking a closer look at our brand new hotel? Check out our socials:**
**Website:** Hilton London Metropole (londonmetpresents.com)
**Linkedin:** https://www.linkedin.com/company/hilton-london-metrople/
**A WORLD OF REWARDS**
**Hourly rate of u00a314.26 plus service charge**
**Uniforms provided** andlaundered
**Free, healthy** **and high quality** **meals** when on duty
**Grow your Career !**
**Personal Development** programmes designed to support you at every step of your career
**A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing (https://cr.hilton.com)
**Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
**Team Member Referral Program**
**Discounted dental and health cover**
**High street discounts:** with Perks at Work
**Discounted car park**
**Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
**Modern and inclusive** Team Memberu2019s areas
**Please note that this is a fixed-term 6u2011month contract, working 20 hours per week (16:00u201320:00, Wednesday to Sunday).**
**Role Overview**
The Food and Beverage Super Host is the face, flair and friendly mischief-maker of our Food and Beverage scene. Stationed front and center in the hotel lobby.
This is a sales-driven, high-energy host role where confidence, charm and commercial instinct collide. You bring the buzz, spark curiosity, and effortlessly convert hellos into dinners, drinks and wow moments.
If you thrive on human connection, love food and drink culture, and can sell an experience without sounding like youu2019re selling, this oneu2019s for you.
**Key Responsibilities**
**Guest Engagement and Hosting**
Own the lobby like itu2019s your stage. Warm, confident, approachable and impossible to ignore
Strike up conversations that feel natural, fun and genuine (no scripts, no cringe)
Build instant rapport with guests from all walks of life
Create irresistible intrigue around Tyburn Kitchen and Bow Bar
Become the gou2011to person for insider tips, recommendations and u201cdonu2019t-missu201d moments.
**Sales, Spark & Subtle Persuasion**
Confidently sell the experience – menus, vibes, cocktails, specials, the whole tasty package
Drive walk-ins, encourage bookings and keep the covers rolling
Read guests quickly and tailor your pitch like a pro
Support occupancy, covers and spend per head through charm, timing and great conversation
**Brand Personality & Presence**
Be a walking, talking ambassador for our restaurant and bar
Look sharp, stylish and on-brand
Bring energy, warmth and personality that reflects the soul of our venues
Stay on top of menus, cocktails, events, promos and what’s hot right now
**Dream-Team Collaboration**
Work seamlessly with Front Office and Venue Managers to manage flow and maximise opportunity
Share guest insights, preferences and feedback with Food & Drink and Culinary teams
Smoothly manage expectations and support service recovery when needed
Be adaptable, solution-focused and always guest-first
**Skills and Experience**
**Essential**
Experience in hospitality, sales or guest-facing roles
A natural ability to engage, influence and connect with people
Confident, polished communicator with great verbal skills
Comfortable approaching guests proactively (you love it, actually)
Genuine passion for food, drink and hospitality culture
**Desirable**
Upselling or sales experience in hospitality or retail
Solid knowledge of food, wine, cocktails and bar culture
Experience in luxury, lifestyle or high-energy environment
**The Kind of Person You Are**
Confident, charismatic and socially switched-on
Naturally engaging with a cheeky, playful edge that still feels professional
A touch of flair or flamboyance u2014 extra points if you light up a room
Polished, stylish and visually on point
Resilient, adaptable and thrives in a fast-paced environment
Warm, positive and always solution-focused
**What Success Looks Like**
Increased walk-in traffic and covers at Tyburn Kitchen and Bow Bar
Guests raving about their lobby experience and F&D recommendations
Strong relationships with Front Office and F&D teams
A buzzing, welcoming lobby that makes guests want to stay, dine, drink u2014 and come back for more
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Food and Beverage_
**Title:** _Food and Beverage Super Host_
**Location:** _null_
**Requisition ID:** _HOT0CJTO_
**EOE/AA/Disabled/Veterans**…