Service Assurance Agent

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Service Assurance Agent”, “description”: “

To triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients.


Responsibilities

  • Working?collaboratively?with?the?Service?Manager?to?design?and?implement?effective?reporting?to?accurately?reflect?team?performance
  • Attend?internal?project?meetings?where?necessary?

  • To ensu…





JBRN1_UKTJ

”, “datePosted”: “2026-05-22”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Southern Communications Ltd”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__439213430__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=471” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Basingstoke” } } }
Company: Southern Communications Ltd
Apply for the Service Assurance Agent
Location: Basingstoke
Job Description:

To triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients.

Responsibilities

  • Working?collaboratively?with?the?Service?Manager?to?design?and?implement?effective?reporting?to?accurately?reflect?team?performance
  • Attend?internal?project?meetings?where?necessary?

  • To ensu…

JBRN1_UKTJ

Posted: May 22nd, 2026