Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Madeleine is a slice of Parisian chic in Birmingham – an award-winning hotel bar, proudly recognised as Best Hotel Bar in Birmingham 2024/2025. A destination defined by elegance, flair and unforgettable guest experiences.
We are now looking for a Bar Manager to take ownership of this vibrant operation, bringing personality, leadership and creativity to every shift. You'll set the tone for service, inspire your team, and ensure every guest enjoys an exceptional experience from start to finish.
This is a hands-on leadership role where you'll combine operational excellence with a genuine passion for hospitality.
40 hours per week, with flexibility to work evenings and weekends in line with business needs
What you will be doing:
Take full responsibility for the day-to-day running of the bar, ensuring consistently high standards across service, product and presentation
Lead from the front, inspiring and motivating your team with energy, confidence and a positive attitude
Deliver an outstanding guest experience, ensuring every interaction reflects the style and quality of Madeleine
Support target setting and work closely with senior management to drive performance and results
Play a key role in menu development, ensuring the offer remains innovative, consistent and commercially strong
Monitor guest feedback and take proactive steps to maintain and improve service standards
Handle guest complaints with professionalism, ensuring swift and effective resolution
Oversee stock management, ordering and supplier relationships to ensure quality and efficiency
Work closely with other hotel departments to deliver a seamless guest journey, including VIPs and special requests
Recruit, train and develop a high-performing, engaged and well-presented team
Contribute to wider business strategy discussions and support commercial success
Ensure full compliance with all health, safety, licensing and food safety standards
Remain flexible and hands-on, supporting the team wherever needed across the operation
Take full accountability for departmental performance, including cost control, revenue, payroll, compliance and guest satisfaction
What you will bring:
Proven leadership experience within a high-quality bar or hospitality environment
Strong cocktail knowledge and a genuine passion for drinks and service excellence
A warm, approachable and confident personality with the ability to naturally connect with guests and teams
Excellent communication skills with the ability to deliver clear, professional and engaging service
A proactive, hands-on leadership style with a drive to achieve results and exceed expectations
A strong customer focus with a commitment to creating memorable guest experiences
Flexibility to work a varied shift pattern including evenings and weekends
This is a fantastic opportunity to join an award-winning, design-led bar where creativity, leadership and exceptional service come together.
Pay & Benefits
At the Grand Hotel Birmingham make every effort to reward and recognise the loyalty and hard work you provide by offering the following;
• £40,000 per annum – plus gratuities and service charge to help your earning potential
• Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
• Get 50% off food and drinks when you dine in Isaacs or Madeleine – or at any De Vere location
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• Earn extra cash through our employee referral scheme.
• Free, freshly cooked meals from our chefs, available twice a day across service periods
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year!
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• Inclusive multifaith prayer room accessible any time for all team members
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• Take advantage of career development opportunities and apprenticeship programmes
• Regular team appreciation events and monthly recognition programmes
• Career development opportunities – including access to nationally recognised, funded apprenticeship programmes
• 31 days holiday each year (increasing annually up to 33 days)
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
Birmingham's Grand Hotel on Colmore Row is housed in one of the city's most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.
The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms – as well as our spectacular Louis XIV-style Grand Ballroom.
We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. xwzovoh Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.”, “datePosted”: “2026-05-22”, “hiringOrganization”: { “@type”: “Organization”, “name”: “The Grand Hotel Birmingham”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__439248048__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=835” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Birmingham” } } }
Ready to lead one of Birmingham’s most stylish hotel bars?
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.Madeleine is a slice of Parisian chic in Birmingham – an award-winning hotel bar, proudly recognised as Best Hotel Bar in Birmingham 2024/2025. A destination defined by elegance, flair and unforgettable guest experiences.We are now looking for a Bar Manager to take ownership of this vibrant operation, bringing personality, leadership and creativity to every shift. You’ll set the tone for service, inspire your team, and ensure every guest enjoys an exceptional experience from start to finish.This is a hands-on leadership role where you’ll combine operational excellence with a genuine passion for hospitality.40 hours per week, with flexibility to work evenings and weekends in line with business needsWhat you will be doing:Take full responsibility for the day-to-day running of the bar, ensuring consistently high standards across service, product and presentationLead from the front, inspiring and motivating your team with energy, confidence and a positive attitudeDeliver an outstanding guest experience, ensuring every interaction reflects the style and quality of MadeleineSupport target setting and work closely with senior management to drive performance and resultsPlay a key role in menu development, ensuring the offer remains innovative, consistent and commercially strongMonitor guest feedback and take proactive steps to maintain and improve service standardsHandle guest complaints with professionalism, ensuring swift and effective resolutionOversee stock management, ordering and supplier relationships to ensure quality and efficiencyWork closely with other hotel departments to deliver a seamless guest journey, including VIPs and special requestsRecruit, train and develop a high-performing, engaged and well-presented teamContribute to wider business strategy discussions and support commercial successEnsure full compliance with all health, safety, licensing and food safety standardsRemain flexible and hands-on, supporting the team wherever needed across the operationTake full accountability for departmental performance, including cost control, revenue, payroll, compliance and guest satisfactionWhat you will bring:Proven leadership experience within a high-quality bar or hospitality environmentStrong cocktail knowledge and a genuine passion for drinks and service excellenceA warm, approachable and confident personality with the ability to naturally connect with guests and teamsExcellent communication skills with the ability to deliver clear, professional and engaging serviceA proactive, hands-on leadership style with a drive to achieve results and exceed expectationsA strong customer focus with a commitment to creating memorable guest experiencesFlexibility to work a varied shift pattern including evenings and weekendsThis is a fantastic opportunity to join an award-winning, design-led bar where creativity, leadership and exceptional service come together.Pay & BenefitsAt the Grand Hotel Birmingham make every effort to reward and recognise the loyalty and hard work you provide by offering the following;
• £40,000 per annum – plus gratuities and service charge to help your earning potential• Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family• Get 50% off food and drinks when you dine in Isaacs or Madeleine – or at any De Vere location• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.• Earn extra cash through our employee referral scheme.• Free, freshly cooked meals from our chefs, available twice a day across service periods• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.• As a token of our gratitude for your loyalty, we’ll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year!• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.• Inclusive multifaith prayer room accessible any time for all team members• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.• Take advantage of career development opportunities and apprenticeship programmes• Regular team appreciation events and monthly recognition programmes• Career development opportunities – including access to nationally recognised, funded apprenticeship programmes• 31 days holiday each year (increasing annually up to 33 days)• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.• Venue closure over the Christmas period allowing you time off to enjoy the festive seasonBirmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms – as well as our spectacular Louis XIV-style Grand Ballroom.We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. xwzovoh Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues….