Deputy General Manager

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This role will be located in Poland Gdansk
It is a role for someone who wants to take real ownership of operations, performance, and team management.
The scope of responsibilities as a Deputy General Manager includes:
operational management of the hotel (Front Office, Housekeeping, F&B, SPA)
responsibility for budget delivery and cost control
weekly monitoring of operational and financial performance
optimization of productivity and staffing structure
cooperation with the management board in business decision-making
team development and organizational stabilization
supervision of administrative and compliance areas
cooperation with the technical department regarding investments and renovation projects
The position offers rapid growth in the scope of responsibility depending on performance and organizational fit.
Key Operational Qualities as a Deputy General Manager
exceptionally high attention to cleanliness standards and operational details
ability to maintain a high-quality property standard regardless of natural wear and tear
strong ability to quickly identify and eliminate operational shortcomings
experience working closely with technical/maintenance departments, including supervision of renovation and investment projects
ability to enforce standards without creating tension within the team
Go Hilton program, Healthcare insurance
Financial Package competitive base salary a substantial annual performance bonus representing a significant portion of total annual compensation, based on budget achievement real influence on business performance and the opportunity to contribute to long-term value creation
Department: Management
As aDeputy General Manager we are looking for a person who:
has a minimum of 5 years of director-level experience in an international or chain hotel environment
(General Manager, Deputy General Manager, Operations Director, Rooms Division Manager)
has experience managing a property with 80250 rooms
has a strong understanding of operational finance
(P&L, cost control, cash flow management)
preferably has at least basic practical knowledge of Food & Beverage operations
(operational exposure or previous hands-on experience such as waiter/waitress)
is analytical, process-oriented, and data-driven
demonstrates high personal culture and maturity in team management
is mentally resilient and consistent under pressure
is open to new technologies, including AI and process optimization
Personality Profile
calm, balanced, and not driven by the need for personal exposure
a natural and quiet authority
results-oriented, but without an aggressive management style
able to work closely with the management board in a high-responsibility environment
capable of building a stable and engaged team
Language required: English
The company
This position involves managing one of the most recognized and well-established five-star hotel properties in Poland.
For more than 16 years, the hotel has maintained its position as a market leader in Gdansk both in terms of operational performance and guest reputation. The property has built a strong brand based on quality, consistency, and a high standard of service.
Food & Beverage is a core part of the hotels DNA and one of its key differentiators.
The property has recently undergone an extensive modernization process and is currently in excellent operational condition. Ownership continues to invest consistently in both development and quality maintenance.
The hotel is part of a family-owned company operating in the industry for four generations, with strong traditions in hospitality and gastronomy. It was one of Hiltons first partners in Europe (the second franchise partner), which significantly shaped its operational standards and approach to quality. xwzovoh
This is not a build-from-scratch project.
It is a well-established organization with a strong market position that requires stable leadership, continuous optimization, and long-term strategic development”, “datePosted”: “2026-05-22”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Hilton Gdansk”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__439252119__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=4” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }