Head of Customer Segment & Growth, Retail Banking (Hybrid)

Lloyds Banking Group is seeking a Head of Customer Segment & Performance to lead consumer segment strategies that enhance customer experience and commercial outcomes. This senior leadership role requires a track record in financial services and experience in managing customer portfolios effectively.

Responsibilities include driving the performance of the customer segment, implementing growth strategies, and ensuring a seamless customer journey. Candidates must thrive in a hybrid working environment, engaging senior stakeholders, and possess strong analytical skills.

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