Depot Manager – Basingstoke

McQueens Dairies Ltd – Role Profile

Job Title: Depot Manager. Reports To: Logistics Manager. Based At: Basingstoke. Working Hours: 40hrs Nightshift 21:00 – 07:30. Salary: £42,500 per annum plus up to 10% performance related bonus, company discounts, and pension scheme.

Position Overview

Ideal for someone looking for the next stage in managerial development. This position suits Assistant Managers / Senior Team Leaders with logistics/distribution background. The candidate is hands‑on, manages overall depot performance, workplace organisation, annual budget and depot functionality, leading a team of drivers, stores staff, and team leaders.

Responsibilities

• Health & Safety
• Learning & Development
• Customer Services
• Financial Control
• Facilities Management
• Despatch
• Human Resources Operations
• Transport
• Engage with colleagues, keep morale high, understand improvements, motivate staff through coaching and mentoring, celebrate success.
• Organise and control induction and ongoing training of all employees with Learning & Development team.
• Maintain good operating standards using 5S disciplines.
• Manage depot profit and loss, keep distribution costs and overheads in line with budget.
• Fully explain processes, changes, developments to all staff via notice boards and meetings.
• Drive great culture and performance with KPIs.
• Deliver system and IT enhancements at local depot aligned to business IT strategy.

Key Areas

Health & Safety

• Drive a proactive H&S leadership culture with Gemba Walks, safety audits and behavioural observations.
• Record and report all accidents and injuries to H&S team following guidelines.
• Conduct manual handling training before equipment use and sign off by management.
• Assess risk and ensure safe systems of work are in place and followed.

Depot Team Performance

• Review key points using balanced scorecard: customer complaints, driver messages, driving scores, bottle returns, delivery issues/GPS coordinates, run efficiency, new business.
• Provide effective training and inductions, uphold standards of service excellence.
• Have regular conversations with staff, listen and drive change.
• Manage staff holidays responsibly without compromising operation.

Depot Processes

• Record stock recon and controls accurately; rotate old stock to avoid waste.
• Ensure stores staff pick orders on time before driver arrival.
• Maintain safe movement of staff and vehicles without overcrowding.
• Maintain good housekeeping; report and action required works.
• Maintain cold chain: keep doors closed, product only leaves chill when loading permitted.

Vehicle Fleet Management

• Communicate with Transport team to ensure faults and repairs carried out promptly.
• Carry out full accident reporting processes (including third‑party details).
• Maintain high standards of vehicle hygiene.
• Keep fuel and Ad‑Blue logs accurate.

Regulatory

• Manage facility per H&S regulations and technical food safety standards.
• Dispose, scan or secure all paperwork per GDPR.

Key Experience, Knowledge and Skills

• Background in dairy, food or drinks distribution preferred.
• Leadership experience in night shift operation.
• Exposure to food safety audit standards such as BRC. 
• IOSH certified.
• Excellent MS Office knowledge (Excel, Word).
• INDLP3.

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