Overview
What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.
What’s unique about this role? The Associate Senior Review Manager plays a pivotal role within the organisation, supporting senior MDR leadership in delivering the strategic vision for the EMEA Managed Review delivery engine. Working in close partnership with the senior leadership team, this role ensures an efficient, accurate, and agile delivery model, with a strong emphasis on continuous improvement and the practical implementation of innovation.
Responsibilities
What will this person do? This is a temporary fixed term position – 9 months.
- Strategy & Leadership: Support the delivery and communication of the Lighthouse Managed Document Review vision and approach.
- Assist in implementing managed review strategies in line with organisational objectives, contributing to continuous improvement initiatives and best operational practices.
- Act as a day-to-day client contact for allocated matters, supporting senior team members in the delivery of search, analytics, and review workflows, and ensuring client instructions are accurately implemented.
- Escalate strategic, technical, or client-related issues appropriately while maintaining ownership of assigned workstreams.
- Operations: Implement project specific workflows for substantive review in collaboration with the senior MDR team.
- Oversee both the technical and legal aspects of the quality control (QC) process, including QC workflow design, validation of review decisions, consistency checks, progress reporting, and the delivery of detailed performance feedback.
- Provide real-time, matter-specific guidance and support to review teams.
- Manage and take ownership of the query resolution process.
- Support the setup and administration of review projects, including collaborating with Client Services on workspace configuration, facilitating access to Remote Desktop environments, and providing additional administrative support as required.
- Assist with daily and weekly project specific timekeeping processes.
- Utilise Relativity to generate and distribute daily project metrics for both internal and external stakeholders, as required.
- Participate in project scoping and kickoff calls where requested, manage follow-up actions, liaise with clients to confirm instructions, provide updates, and respond to ad hoc requests.
Required qualifications and attributes
- The ideal candidate will have a minimum qualification of an LLB.
- At least 3 years’ experience working on large-scale legal document reviews, both as a document reviewer and in a management capacity.
- Working knowledge of the Relativity platform, including the ability to navigate workspaces, run searches, generate basic reports, and support review workflows (expert level proficiency not required).
- Exceptional organisational skills, with strong attention to detail and the ability to manage multiple priorities effectively.
- Excellent written and verbal communication skills, particularly in professional email correspondence and accurate note-taking.
- The flexibility and adaptability to manage a dynamic and evolving workload.
- The ability to build and maintain positive, professional relationships at all levels, both internally and externally.
Work Environment
- Duties are performed in a typical office environment while at a desk or computer table.
- Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
- Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!
As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.
As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best—shine.
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