Come and make a difference at Karbon as a Supported Housing and Floating Support Manager
We’re looking for an experienced and motivated leader to join us as a Supported Housing and Floating Support Manager within our Supported Housing Team. This is a fantastic opportunity to play a key role in shaping and delivering high quality supported housing and floating support services that help customers live independently and achieve positive outcomes.
You’ll lead services that sit at the heart of our mission working closely with colleagues, commissioners and partners to ensure our supported housing offer continues to grow, innovate and make a real difference to people’s lives.
About The Role
In this strategic and people focused role, you’ll have responsibility for our Supported Housing and Floating Support services, including day to day delivery, contract performance, service development and future growth.
You’ll provide clear leadership to your teams, ensuring services are delivered to a high standard, performance targets are met, and customers receive safe, effective and person-centred support. Working closely with internal teams and external partners, you’ll also act as a key operational and strategic contact helping to develop new services, respond to commissioning opportunities and drive continuous improvement.
This role plays a vital part in ensuring our supported housing services remain compliant, financially viable and aligned with best practice, while always keeping customers at the centre of what we do.
About You
You’re a confident and inclusive leader with strong experience in supported housing or related housing services. You’re comfortable working at both a strategic and operational level and bring a collaborative approach to managing people, services and partnerships.
You’ll have:
- Proven management experience within a complex housing or supported housing environment
- A strong track record of leading teams and delivering high quality services
- Experience of working with commissioners and external stakeholders
- The ability to manage budgets, performance and risk effectively
- Excellent communication skills and the confidence to influence and build trust
- Recognised professional qualification in the field of housing management services
- A full, valid UK driving licence
You’ll also be able to think strategically, champion innovation and support teams through change while staying grounded in the practical realities of service delivery.
Working With Us
You’ll be part of our Supported Housing Team, led by Jon McDonald, Head of Supported Housing. If you’d like to know more about the role, feel free to reach out to Jon at Jon.McDonald@karbonhomes.co.uk or Kelly Taylor at Kelly.Taylor@karbonhomes.co.uk.
Key Details
- Supported Housing and Floating Support Manager – permanent role
- Salary is £55,193 per annum plus a Karbon car payment of £2,405 per annum
- Location: Gosforth
- Regular travel will be required
- 37 hours per week with agile working
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they are applying for.
The role you’re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre‑employment checks.
Why Join Us?
We offer a generous benefits package to support your wellbeing and development, including:
- 26 days annual leave (rising to 31 after 3 years)
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences, and learning events
Ready To Apply?
If this sounds like the role for you, apply now via our website: https://www.karbonhomes.co.uk/careers/.
We love seeing the real you in your application. It’s fine to use AI tools for polishing grammar or improving formatting but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.
Key Dates
Closing date for applications
Thursday 4 June 2026
We may close the advert early if we receive a high volume of strong applications so don’t wait too long to apply!
Interview date
To be confirmed
We’re Inclusive
We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview. Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk.
A note for Recruitment Agencies
We’re lucky to have a great Preferred Supplier List (PSL) in place, so we’re not looking for additional agency support right now. Thanks for understanding we’ve got this covered!
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