Membership Officer

Based | City of London

Remote | Hybrid (2 days in the office)

Our client is a well established membership organisation looking for an experienced Membership Officer to join the team on an initial 4 month contract. This is an urgent requirement, so they are looking for someone who can start as soon as possible.

This role will focus on supporting membership renewals, maintaining accurate records, and ensuring a smooth and positive experience for members.

As a Membership Officer, you will:

• Manage and process membership renewals in a timely and accurate manner
• Respond to member queries via phone and email, providing a high level of service
• Maintain and update membership records within the CRM system
• Support membership campaigns and renewal communications
• Work closely with internal teams to ensure a seamless member experience

What we’re looking for:

• Previous experience working within a membership organisation or regulator
• Experience managing membership renewals or similar processes
• Strong administrative and organisational skills
• Confident communicator with excellent attention to detail
• Ability to start at short notice

What we offer:

• Competitive salary of £29,000 (pro rata)
• Hybrid working (2 days in the office, City of London)
• Opportunity to work within a reputable organisation
• Immediate start with a quick interview process

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