Area Fire & Security Service Lead: Drive SLA Excellence

Protec Fire and Security Group is looking for a Fire and Security Area Service Manager in Manchester. This position involves managing daily service operations, ensuring compliance with SLAs, and maintaining customer satisfaction.

You will lead a team of engineers, manage service contracts, and support onboarding of new clients while monitoring performance metrics. The ideal candidate will have a relevant engineering qualification and experience in managing service teams.

This role offers a dynamic work environment with the opportunity to initiate process improvements and drive customer engagement.

#J-18808-Ljbffr…