We’re recruiting for a Lead D365 Developer to join a highly collaborative Omnichannel team responsible for Dynamics 365 CRM and Genesys Cloud CX platforms within a large-scale enterprise environment.
This is an excellent opportunity for a senior engineer or technical lead who enjoys hands‑on development, mentoring teams, and shaping modern cloud-based solutions using Microsoft technologies and Azure services.
Hybrid working, x2 days onsite in Bedford.
The Role
You’ll lead the design and development of enterprise‑grade D365 solutions and integrations across a wider Azure‑based architecture, working closely with Product Owners, Architects, Developers, and Business Analysts.
The Environment includes:
- Dynamics 365 CRM & Dataverse
- Azure Functions, Service Bus & Logic Apps
- Azure DevOps CI/CD pipelines
- Terraform (IaC)
- React front‑end components
- .NET / C# APIs
- Genesys Cloud CX integrations
You’ll also help define engineering standards, reusable patterns, DevOps practices, and mentor a small team of developers.
Key Responsibilities
- Lead development across D365 CRM, Azure integrations, and .NET services
- Define engineering standards, CI/CD practices, and reusable solution patterns
- Build scalable integrations using Azure Functions, Service Bus, APIs, and Power Platform
- Collaborate with Solution Architects on technical and integration design
- Support secure‑by‑design and GDS‑aligned engineering approaches
- Mentor and coach developers while promoting best practice and knowledge sharing
What We’re Looking For
- Strong C# /.NET development background
- Extensive Dynamics 365 CRM / Dataverse experience
- Experience with Power Platform (Power Automate, Power Apps)
- Strong Azure integration experience (Functions, APIs, Service Bus, Logic Apps)
- Experience with Azure DevOps, CI/CD and Infrastructure as Code
- Previous experience leading technical teams or development workstreams
Desirable
- Genesys Cloud CX or contact centre integration experience
- Experience across D365 Customer Service / Sales modules
- Public sector or GDS experience
Why Apply?
- Hybrid working with flexibility
- Outstanding pension contribution
- 30 days holiday + bank holidays
- Large‑scale digital transformation programmes
- Strong focus on career development and wellbeing
- Opportunity to shape modern engineering capability within a nationally important organisation
If you’re a passionate Microsoft technology leader looking for a role combining hands‑on engineering, architecture, and leadership, we’d love to hear from you.
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