Project Manager (Skills & Transformation) in City of London

Job Description

Project Manager

£800.00 per day (Umbrella)London (Hybrid – 3 days per week in office / 2 days WFH)12 Month Contract

HSBC are currently searching for a Project Manager to support their team in London. This role is responsible for leading the delivery of a major skills‑based transformation, centred on the deployment of SAP SuccessFactors Talent Intelligence Hub and Career & Talent Development capabilities.

Role Responsibilities

Delivery Leadership

• Lead the full lifecycle delivery of Talent Intelligence Hub and Career Development modules (plan → design → build → test → deploy → transition to BAU)
• Define and manage detailed project plans, milestones, and deliverables across multiple workstreams.
• Ensure alignment between business requirements, people requirements and underlying technology / data ecosystem (including skills architecture)
• Drive delivery to agreed timelines, scope, and budget, proactively managing trade-offs where required.
• Ensure delivery is anchored in business outcomes and adoption
• Own the integrated delivery plan across all business workstreams, including: Change & Adoption, Process & Experience, Technology & Data
• Identify and actively manage cross-functional dependencies and risks.
• Ensure alignment with other HR and enterprise technology initiatives.
• Partner closely with the Change & Deployment Lead to ensure: Change plans are integrated into the overall delivery plan, adoption is designed into delivery and activities are sequenced correctly with deployment adoption

Stakeholder & Governance Management

• Establish and manage effective governance forums (e.g., steering committees, design authorities)
• Provide clear, high quality reporting on progress, risks, issues, and decisions required.
• Engage and influence senior stakeholders across HR, Technology, and Business leadership.

Business Case & Benefits Realisation

• Support the development and refinement of the project business case, ensuring clear linkage between investment, capabilities delivered, and expected business outcomes.
• Define and maintain a structured benefits realisation framework
• Work with HR, Finance, and business stakeholders to baseline current state and define target outcomes
• Track and report progress against defined benefits and value metrics throughout the project lifecycle
• Identify risks to benefit realisation early and drive mitigating actions.

Vendor & Technology Delivery Oversight

• Provide business-side oversight of technology delivery in partnership with IT, SAP vendor and implementation partners
• Monitor delivery quality, timelines, and alignment to business needs.

Risk, Issue & Financial Management

• Develop and maintain detailed project plans, milestones, and deliverables.
• Track progress against plan and manage deviations
• Proactively track, and actively manage, cross-workstream dependencies, risks and issues. Implement mitigation plans, actions and escalate where required
• Maintain and drive a robust RAID framework across the project.
• Support budget tracking, forecasting, and resource planning. Track project financials, including budget, forecasts, and vendor costs.

Qualifications & Experience

Essential

• Proven experience as a Project or Project Manager in complex, cross-functional transformations
• Strong experience working on HR / Talent / People projects
• Demonstrated ability to manage multiple workstreams and senior stakeholders
• Strong governance, planning, and risk management capability
• Demonstrates ability to deliver measurable business outcomes and benefits
• Excellent communication and stakeholder engagement skills
• Experience partnering, and working closely with, cross-functional teams (e.g., Technology, Data, HR/People, Governance, Comms), system integrators and technology vendors

Highly Desirable

• Experience with SAP SuccessFactors (particularly Talent Intelligence Hub and Career & Talent Development modules)
• Experience in skills-based transformation or talent marketplace implementations
• Strong understanding of skills-based organisations / talent marketplace / workforce transformation
• Experience delivering global HR transformation projects
• Experience driving post go-live adoption and value realisation for large-scale transformations.
• Experience leading cultural and behavioural change, not just system or process change.
• Track record of delivering at pace with measurable outcomes
• Relevant professional qualifications (e.g., Project Management) are desirable.

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