Elite Area Relief Security Officer

Retail Elite Security Officer – Devon & Cornwall, Payrate £16, Full UK Driving licence required. Mitie is looking for an officer to join the Total Security Management Team.

Responsibilities

• Protect customers and colleagues from physical and verbal abuse by maintaining a reassuring and professional security presence.
• Provide a highly visible presence that is easily identified by both customers and colleagues while delivering exceptional customer service.
• Proactively deter and prevent anti‑social behaviour, theft and criminal activity.
• Liaise with store management, police and other external agencies when required.
• Utilise conflict resolution skills to diffuse difficult situations that may arise within the workplace.
• Identify and rectify any situations that endanger the health, safety and well‑being of colleagues, customers and fellow officers in line with company policies.

Qualifications & Requirements

• Team player with an enthusiastic attitude.
• Ability to work independently and on initiative.
• Retail security experience.
• Flexible approach to work to suit business needs, with ability to work with different teams.
• Excellent written and verbal communication skills.
• Capable of using technology.
• Ability to identify conflict triggers and excellent mediation skills.
• Conduct oneself to high ethical standards.
• Conflict resolution trained.
• Frontline Door Supervision or Security Guarding Licence essential; CCTV Licence would be beneficial.
• Proficient in using BWCCTV during confrontational situations.
• Full UK driving licence.

#J-18808-Ljbffr…