Digital Service Delivery Lead (ITIL & Improvement)

Pennine Care NHS Foundation Trust is seeking an experienced professional to lead and improve end-to-end end-user support services including the Service Desk and field engineering. The role involves managing ITIL-aligned processes, ensuring customer satisfaction, and overseeing asset and device lifecycle compliance.

Applicants should possess a degree in IT or related field and ITIL certification, with significant experience in IT service delivery. Our organization proudly serves communities across Greater Manchester.

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