End Date
Thursday 14 May 2026
Salary Range
£63,152 – £94,728
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
Are you ready to help shape the future of intelligent automation in one of the UK’s largest organisations? We’re looking for a senior-level Technical Application Specialist to join our Intelligent Process Automation team, where we’re scaling agentic AI capabilities across the Group. This is a fast paced, innovative space – and we’re building the processes as we go. You’ll work at the intersection of AI agents and tooling, helping us connect and orchestrate automation in a way that’s resilient, scalable and impactful. If you thrive in ambiguity, enjoy solving complex problems, and want to be part of something transformative, this could be the role for you.
Job Title
Senior Technical Application Specialist – Agentic AI
Salary
£70,929 – £78,810
Location
Manchester
Hours
Full‑time
Working Pattern
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments, including hybrid working expectations, in line with our Flexibility Works policy.
What you’ll be doing
As a Senior Technical Application Specialist focusing on Agentic AI, you’ll play a key role in shaping how advanced AI capabilities are designed, built and adopted across the Group. You’ll work at the intersection of engineering, architecture and product to turn emerging AI patterns into secure, scalable and reliable solutions that deliver real value.
- Design, build and support agentic AI applications that orchestrate workflows, decision‑making and automation across complex systems
- Act as a technical authority for AI‑enabled applications, advising teams on architecture, integration and best practice
- Partner with engineers, data scientists, architects and product teams to translate business problems into practical AI solutions
- Ensure AI applications are built with security, resilience, ethics and responsible AI principles at their core
- Support the full application lifecycle, from proof of concept through to production deployment and ongoing optimisation
- Share knowledge and coach others, helping to grow AI capability and confidence across the wider engineering community
Why join us?
We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey. You’ll be joining a forward‑looking technology community where you can experiment, learn and make a tangible impact, while working on some of the most interesting AI challenges in UK financial services.
What we’re looking for
Essential Skills
- Strong experience designing and supporting complex, production‑grade applications in modern technology environments
- Hands‑on experience with AI‑enabled or intelligent systems, such as agent‑based workflows, orchestration layers or advanced automation
- Solid understanding of application architecture, integration patterns and APIs
- Experience working with cloud platforms and modern engineering practices (CI/CD, observability, reliability)
- Ability to communicate complex technical concepts clearly to both technical and non‑technical audiences
Additional Experience That Would Be Great
- Experience working with large language models (LLMs), AI platforms or orchestration frameworks
- Knowledge of responsible AI, model governance or risk controls
- Background in regulated or large‑scale enterprise environments
- Experience mentoring or leading others on technical approaches
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific skills or experience, we recognise that expertise is developed in many ways. If you have relevant, transferable experience and a passion for AI‑driven innovation, we’d love to hear from you.
Diversity & Inclusion
We’re focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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