Technical Support Engineer: CS Success Partner

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ThreatAware is seeking a technically strong Customer Support Engineer to work within our Customer Success team. The role involves collaborating with Customer Success Managers to address technical challenges and ensure client satisfaction. Daily responsibilities include diagnosing technical issues, writing scripts to automate tasks, and producing technical documentation.

The ideal candidate will have experience in technical support or engineering, a strong grasp of IT infrastructure, and excellent communication skills. Join us to bridge the gap between Customer Success and Engineering.

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Company: ThreatAware
Apply for the Technical Support Engineer: CS Success Partner
Location: London
Job Description:

ThreatAware is seeking a technically strong Customer Support Engineer to work within our Customer Success team. The role involves collaborating with Customer Success Managers to address technical challenges and ensure client satisfaction. Daily responsibilities include diagnosing technical issues, writing scripts to automate tasks, and producing technical documentation.

The ideal candidate will have experience in technical support or engineering, a strong grasp of IT infrastructure, and excellent communication skills. Join us to bridge the gap between Customer Success and Engineering.

#J-18808-Ljbffr…

Posted: May 22nd, 2026