IT Support Engineer – Hospitality

IT Support Engineer – Hospitality

Slough

Salary £40,000-£48,000

The IT Support Engineer is responsible for keeping the organisation s technology running efficiently on a daily basis. This includes delivering front‑line technical support and maintaining the performance and dependability of systems, networks, software, and guest‑facing technologies.

DUTIES & RESPONSIBILITIES

• Deliver fast tech support across devices, systems, and connectivity
• Manage and prioritise tickets, escalating issues where needed
• Set up users, accounts, and equipment
• Track IT assets, licences, and stock
• Maintain and fix hardware and devices
• Support updates, backups, and system performance
• Keep networks running smoothly and resolve access issues
• Follow security protocols and flag risks promptly

REQUIRED SKILLS

• Proven experience in an IT role.
• Experience in the hospitality industry is essential for this role.
• Flexibility on working on weekends as and when required.
• Happy to do shifts (One early shift and one late shift)

SALARY & BENEFITS

• Basic salary £40,000 £48,000
• Pension scheme
• 25 days holiday + BH
• Free on site parking

LOCATION

This is a full-time office based role in Slough.

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