Italian Speaking Credit Controller
Great Abington, Cambridge, UK
Hub and Hybrid, Cambridge UK
At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life‑changing discoveries that transform human health through early detection and diagnosis of diseases and new treatment options for patients.
As an Italian Speaking Credit Controller in Cambridge, you will join our Accounts Receivable team supporting our Italian customer base and play a key role in ensuring timely and accurate collection of outstanding balances. This role sits within a fast‑paced, collaborative finance environment, working closely with internal stakeholders including customer service and sales, as well as directly with customers. Acting with a strong customer focus, you will help ensure smooth account management while supporting Illumina’s mission to improve human health. This hybrid role balances focused remote work with in‑person collaboration as part of our Cambridge finance hub.
Responsibilities
- Contact overdue customer accounts to arrange and secure payment in line with agreed terms
- Review customer credit status and provide informed recommendations for credit blocks and releases
- Post and allocate cash receipts accurately and in a timely manner
- Distribute customer statements and dunning letters in accordance with internal procedures
- Resolve customer account queries and disputes with a focus on customer satisfaction and accuracy
- Provide support for internal and external audit requests as requiredReview and manage customer held orders in collaboration with internal teams
- Collaborate closely with customer service and sales teams to ensure the highest level of customer experience and to Win Together as one Illumina
Qualifications
- Solid experience within Accounts Receivable or Credit Control
- Fluent Italian language skills and confidence working with Italian speaking customers
- Experience with SAP or similar ERP systems highly beneficial
- Strong attention to detail and the ability to work under pressure to tight deadlines and KPIs
- Alignment with Illumina’s value of Make Customers Heroes by anticipating customer needs, resolving issues proactively, and acting with accountability and integrity
Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility.
We are an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.
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