We have an exciting opportunity for you to join a progressive and friendly company as a Credit Controller/Accounts Receivable Specialist.
Location: Dover. Full‑time role, Monday to Friday, 8:30 am – 5:00 pm.
Salary: £26,000 to £28,000 per year, depending on experience, plus a 10 % bonus based on individual and company performance.
Benefits: 25 days annual leave, free fruit each week, drinks from Costa, career progression.
Key Responsibilities
- Create and issue customer invoices in line with individual requirements and strict deadlines.
- Upload invoices to customer portals as required.
- Monitor customer payments and escalation of overdue balances to management when necessary.
- Communicate with sales and operations teams via email and phone to resolve billing and payment queries.
- Assist in improving processes and supporting automation initiatives to enhance efficiency.
- Monitor and manage fuel surcharges.
- Support annual and ad‑hoc audit requests.
- Process customer credit requests by collecting required financial information, including credit reports and references.
- Forward completed credit documentation to the Credit Manager in accordance with Credit Department policies.
- Assist the allocation team by providing accurate allocation details.
- Perform additional duties as assigned.
Preferred Qualifications & Experience
- Strong mathematical and numerical skills.
- Customer service experience preferred.
- High level of accuracy and attention to detail.
- Ability to work effectively in a fast‑paced, deadline‑driven environment.
Equality Statement
We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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